At Ceramic Bros. Inc. ("we," "us," or "our"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, engage with our services, or communicate with us. By using our services or accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We collect the following types of personal information when you interact with Ceramic Bros. Inc.:

• Personal Identification Information: This includes your name, email address, phone number, mailing address, payment information (when applicable), and other information you provide when requesting services or making inquiries.

• Usage Data: We may automatically collect information on how you access and use our website, including IP addresses, browser type, device type, operating system, and browsing patterns. This data helps us improve our services and website functionality.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect data about your visit and preferences on our website. This information is used to enhance your browsing experience and customize our content.

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2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process and fulfill your orders, handle your repair or refinishing requests, and communicate with you regarding your services.

• Customer Support: To respond to your inquiries, assist with customer service issues, and manage feedback or complaints.

• Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our services. You can opt out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.

• Website Improvement: To analyze how users interact with our website and improve its design, functionality, and user experience.

• Legal Compliance: To comply with legal obligations and resolve any disputes related to the services provided.

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3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting business, or delivering our services, such as payment processors, shipping partners, and technical support providers. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

• Business Transfers: In the event of a merger, acquisition, or sale of Ceramic Bros. Inc., your personal information may be transferred as part of the transaction. We will notify you before your information is transferred to a new owner.

• Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes, protect our rights, investigate fraud, or respond to governmental requests.

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4. Data Security

We take reasonable steps to protect the personal information you provide to us, including implementing physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

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5. Your Rights and Choices

As a customer or website user, you have the following rights regarding your personal information:

• Access: You can request to review, update, or delete the personal information we hold about you by contacting us directly.

• Correction: You have the right to correct any inaccuracies in your personal data. Please contact us if you believe any of your information is incorrect or incomplete.

• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt out by clicking the "unsubscribe" link included in our emails or by contacting us directly.

• Data Retention: We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

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6. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

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7. Third-Party Links

Our website may contain links to external sites or services that are not operated by us. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ceramic Bros. Inc.
330 N. Congress avenue, suite 106, 

Delray Beach, fl. 33445

Telephone: 561-917-0428

Email: contact@ceramicbros.com

website: www.ceramicbros.com